MCP Haus
MCP for ops and support

The best MCP servers for ops and support

Ops and support teams can give AI agents direct access to ticketing, CRM, and observability tools. These are the MCP servers that make it possible.

Why these MCP servers

Ops MCP servers connect the agent to the systems ops and support teams use: HubSpot and Salesforce for CRM, Jira for engineering tickets, Sentry and Datadog for production observability, Resend and Twilio for transactional messaging. With these in place, an agent can triage an incident, summarize a customer's history, or send a notification.

Recommended MCP servers

A curated shortlist of the most useful MCP servers for this workflow.

HubSpot MCP

CRM contacts, deals, and tickets for agents

Productivity

Expose HubSpot CRM objects to MCP clients: contacts, companies, deals, and tickets. Useful for sales and support agents that need real customer context.

hubspotcrmsalessupport
2,700 7,900 55
Install

Salesforce MCP

CRM and pipeline for agents

Productivity

Read and update Salesforce records, opportunities, and accounts from MCP clients. A foundation for enterprise agents that operate on a CRM-first data model.

salesforcecrmenterprisepipeline
3,100 9,100 59
Install

Jira MCP

Issues, sprints, and boards for agents

Productivity

Browse and update Jira issues, sprints, and boards from MCP clients. Built for engineering teams that plan, track, and ship work in Jira Cloud.

jiraatlassianissuessprints
4,500 13,501 68
Install

Sentry MCP

Errors, releases, and stack traces for agents

Developer Tools

Surface Sentry issues, releases, and stack traces inside agent sessions so debugging tools can propose fixes against real error context. Read-only by default with optional write scopes.

sentryerrorsobservabilitydebugging
9,400 31,200 67
Install

Datadog MCP

Metrics, logs, and traces for agents

Developer Tools

Surface Datadog metrics, logs, and APM traces inside MCP clients. A foundation for SRE and observability agents that reason about production systems.

datadogobservabilitylogsmetrics
2,900 8,401 54
Install

Resend MCP

Transactional email for agents

Productivity

Send transactional emails through Resend from any MCP-compatible client. Useful for agents that need to notify users, send reports, or trigger follow-ups from a workflow.

emailresendtransactionalnotifications
3,800 11,200 62
Install

Twilio MCP

SMS, voice, and messaging for agents

Productivity

Send SMS, manage phone numbers, and place voice calls through Twilio from MCP clients. A practical tool for agents that coordinate notifications, alerts, or two-factor flows.

twiliosmsvoicemessaging
3,200 9,800 58
Install

Slack MCP

Team messages and channels for assistants

Productivity

Search channels, summarize threads, and let agents prepare team updates using governed access to Slack workspaces. Supports read-only and scoped-write modes for safe agent behavior.

slackchatproductivitymessaging
19,300 63,500 81
Install

How to set this up

  1. 1

    Add Sentry MCP

    The first MCP for any ops workflow. Surfaces errors, releases, and stack traces inside the agent.

  2. 2

    Add Datadog MCP

    For metrics, logs, and traces. The agent can correlate a Sentry error with a Datadog dashboard.

  3. 3

    Add Jira MCP

    For teams that track work in Jira. Jira MCP exposes issues, sprints, and boards.

  4. 4

    Add CRM MCP (HubSpot or Salesforce)

    Gives the agent customer context. HubSpot and Salesforce are both supported.

  5. 5

    Add Resend or Twilio MCP (optional)

    For agents that send notifications. Resend is best for email; Twilio for SMS and voice.

Frequently asked questions

Can an agent close a Jira ticket?

Yes, with the Jira MCP server and a token with transition:write scope, an agent can move tickets between states. Most teams keep the agent in a "triage" lane and have a human confirm the close.

What is the safest way to give an agent CRM access?

Use a read-only API key scoped to the specific objects the agent needs (contacts, deals, tickets). Avoid giving the agent write access to billing or financial objects.